There might be a few reasons why you might not be able to log in to your account:
- Your email address has not been verified upon registration: make sure you find an email in your inbox from support@debitum.investments called "Verify Your Email" and verify your email address.
- The email you are entering is incorrect or starts with a capital letter: instead of entering debitum@debitum.investments you are entering Debitum@debitum.investments.
If any of these issues persist, please try resetting your password by clicking "Forgot Password" button. In case of unsuccessful log-in after that, email our support staff at support@debitum.investments and they will investigate further.
Back to "Other"
Why cannot I log in?
Articles in this category
- Why loan originators use Debitum if they can access cheaper funding from other sources?
- Can I unsubscribe from emails?
- What apps can be used for the two-factor authentication (2FA)?
- Can I disable the two-factor authentication (2FA)?
- Why cannot I log in?
- I used incorrect details for my bank transfer. What do I do?
- I made a deposit over 3 days ago and it is not reflecting on my Debitum account. What do I do?
- How do I join Debitum Investments as a service provider?
- What regions does Debitum currently operate in?
- What protection does Debitum offer?